Where we work.
We’re based in Eastbourne and we work across East Sussex. Some towns we’re in every week; others we come to for the right job. Below is an honest account of which is which.
Eastbourne
Eastbourne is home. It’s where we live, where our team is, and where most of the properties we look after are. That means we can do same-day turnarounds here reliably, and if something goes wrong at eight on a Sunday evening one of us can be at the property rather than on the phone about it.
We work throughout the town and its neighbourhoods — Old Town, Meads, Sovereign Harbour, Hampden Park, Upperton, Roselands and the seafront. Every one of them lets differently: Sovereign Harbour apartments attract couples and short breaks and turn over constantly; Old Town houses take families and larger groups; the seafront trades hard on a view and needs its windows doing far more often than anywhere inland.
Worth knowing if you own here: there are roughly 278 active Airbnb listings in Eastbourne, and over the year to June 2026 the average occupancy across them was around 38%, with active supply actually contracting while nightly rates rose. A shrinking supply and rising rates is a decent market to own a property in. It also means the average is 38% — so when we say we work towards around 60%, that’s a genuinely ambitious target rather than a soft one, and it’s a goal rather than a promise.
Hastings and St Leonards
We work across Hastings, St Leonards, the Old Town, Ore and Silverhill, and it’s the busiest part of our patch outside Eastbourne.
Hastings lets to a different guest from Eastbourne. It draws people for the Old Town, the fishing beach, the art and the weekend-away crowd rather than the traditional seaside break, and St Leonards in particular has a steady flow of guests who’d have gone to Brighton ten years ago. Properties here are often period, often narrow, often on a hill and often over three or four floors — which matters for a changeover, because a four-storey terrace with a bathroom on each floor is a genuinely bigger job than the bedroom count suggests. We price on the property, not on a bedroom count, for exactly that reason.
Bexhill-on-Sea and Cooden
Bexhill and Cooden we know well — the seventeen-bed property we look after is out this way, and it’s the largest thing on our books.
Bexhill is a quieter proposition than Hastings or Eastbourne and it lets accordingly: longer stays, older guests, more families and more groups taking a big house together for an occasion. The larger Cooden and Collington properties in particular tend to get booked for gatherings rather than weekends away, which changes what a changeover involves — more beds, more towels, more crockery, and a much greater chance that something’s been used that normally isn’t.
Being fifteen minutes down the coast, we cover Bexhill on the same terms as Eastbourne, same-day turnarounds included.
Lewes
Lewes is a stronger holiday-let market than most people assume, and we manage a 12-sleeper farmhouse near the town.
It’s a genuine visitor destination in its own right rather than a commuter stop — the South Downs on the doorstep, Glyndebourne through the summer, Bonfire in November, and a town centre that people actually come to see. Glyndebourne in particular creates a reliable pattern of well-heeled short stays through the season, and Bonfire does something no other date in the East Sussex calendar does to a nightly rate.
Larger properties around Lewes tend to be rural, which brings its own considerations on a changeover — track access, oil rather than gas, a septic tank, and a guest who’s never dealt with any of that before. Our guest information packs earn their keep here more than anywhere.
Rye, Camber and Winchelsea
We travel to Rye, Camber and Winchelsea for holiday-let work, and it’s an area with a genuinely high concentration of holiday homes and second homes relative to its size — considerably higher than Eastbourne’s, per head.
Camber Sands drives a lot of it. Beach-front and beach-adjacent properties there let hard through the summer and can be quiet in January, which is a very different management job from a year-round town property — pricing has to work much harder, and the shoulder seasons are where the money is won or lost.
Being honest about distance: Rye is around 25 miles from us. For management clients and regular changeovers we’ll commit to it; for a single one-off clean it’s a long way to send a team and we’d rather tell you that up front than quote you a price we’re not enthusiastic about.
Also on our regular round
Seaford
A short run along the coast and a plausible let market, particularly for properties near the seafront and Seaford Head. Same terms as Eastbourne.
Pevensey and Pevensey Bay
We work here regularly. Beach-front lets, some of them genuinely on the shingle, which means sea air on the glass and sand in places sand shouldn’t be. Windows and floors need more attention here than almost anywhere else on our patch.
Polegate and Stone Cross
Ten minutes from base. Not much holiday-let stock, but plenty of tenancy and domestic work, and we’re through there constantly anyway.
Hailsham
Mostly tenancy cleans, void cleans and regular domestic work rather than holiday lets.
Battle
The 1066 visitor trade supports a reasonable amount of cottage stock, and it’s an easy run from either Eastbourne or Hastings.
Herstmonceux
We look after a lovely property down a very long private road out this way. Rural, quiet, and the sort of place guests book precisely because there’s nothing near it.
Further out
We’ll travel to these for management clients and larger jobs, but we won’t pretend they’re on a weekly round: Uckfield · Crowborough · Heathfield · Haywards Heath · Brighton and Hove.
Brighton and Hove deserves a straight answer, because people ask. It’s a huge short-let market and we do go there — but a Brighton changeover on a tight same-day turnaround, 25 miles from our base, in Brighton traffic, is a promise we’d rather not make casually. For management clients and larger projects, yes. For a Saturday changeover with a two-hour window, we’d tell you to find someone in Brighton, and we’d mean it.
How far do you actually travel?
It depends on the size of the job, and we’d rather say that than draw a circle on a map.
For changeovers and holiday-home management, our reliable patch is East Sussex — Eastbourne, Hastings, St Leonards, Bexhill, Cooden, Seaford, Pevensey, Polegate, Lewes, Battle, Hailsham and Herstmonceux, extending to Rye and Camber for regular clients.
For larger projects — a full property clear-out, a builder’s clean, a big move — we’ve been considerably further. Birmingham, Manchester and Stoke, when the job justified it.
If you’re not sure whether you’re in our patch, ring and ask. We’ll give you a straight yes or no rather than a maybe.
Frequently asked questions
Do you cover my town?
Our regular area is Eastbourne, Hastings and St Leonards, Bexhill and Cooden, Seaford, Pevensey, Polegate, Stone Cross, Hailsham, Battle, Lewes and Herstmonceux, plus Rye and Camber for regular clients. We’ll travel further for management clients and larger jobs. If you’re unsure, just ring.
Do you charge extra for travel?
Not within our regular area. For properties further out we’ll factor it into the fixed rate and tell you what it is, rather than adding it afterwards.
Can you do same-day turnarounds outside Eastbourne?
Yes, reliably across Eastbourne, Pevensey, Polegate, Bexhill, Cooden, Seaford and Hastings. Further out it depends on the day and what else we’ve got on — ask us about your specific turnaround and we’ll tell you honestly.
Do you cover Brighton?
For management clients and larger projects, yes. For tight same-day changeovers we’d genuinely recommend someone closer, and we’ll say so.